Effective Date: 07/11/2025

At Dream Management LLC your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your information when you use our website, services, and tools—including third-party integrations like Trello used for customer communication.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

• Name
• Email address
• Phone number
• Any other information you voluntarily provide through our contact forms, bookings, or communication channels

B. Usage Data

• IP address
• Browser type
• Pages visited
• Time spent on pages
• Device identifiers and other diagnostic data

C. Communication Data

• Any messages you send us through the website, emails, or third-party tools such as Trello or Guesty

2. How We Use Your Information

We use your information to:

• Respond to your inquiries and provide customer support
• Manage bookings and service requests
• Send you important updates about your reservation or property
• Improve our services and website functionality
• Conduct internal record keeping and performance analysis

3. Third-Party Tools and Integrations

We may use third-party services such as Trello, Guesty, Google Analytics, and email marketing platforms to manage internal processes and enhance communication. These platforms may collect and process your data in accordance with their own privacy policies. We only integrate with tools that comply with data protection laws and industry best practices.

4. Data Sharing

We do not sell, rent, or trade your personal information. We may share your data with:

• Service providers and contractors who support our business operations (e.g., cleaners, tech platforms)
• Legal authorities if required by law or in response to valid legal requests
• Other third parties with your explicit consent

5. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Withdraw your consent at any time
• Request a copy of the data we hold about you
• To exercise any of these rights, please contact us at manel@thedreammanagement.com.

7. Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience. You can modify your browser settings to decline cookies.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.” We encourage you to review this policy regularly.

9. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Dream Management LLC

Email: manel@thedreammanagement.com

Phone: 323 842 1265

Address: 30 N. Gould St. #44799, Sheridan, WY 82801